|
Duration : One day Program
( 9.30-11.00--11.30-13.00) First Half
(14.00-15.30--15.45-17-15) Second Half
Topics to be covered :
a. Understanding Marketing
b. Marketing of Services
c. Marketing Mix 7 Ps
d. Consumer Behavior
e. Service Quality Standards
f. Training and Skill Developments
g. Service standards and variations
No of Participants Minimum 5 and Maximum 25
Profile of participants
Senior and Middle Management , Functional staff from Sales, Marketing , Production ,
Services , maintenance and Human Resource Department.
Charges :
On site Programs :
Minimum Rs 30000.00 per manday plus all travelling expenses (if the site is away from Delhi and NCR), lodging and boarding (if required to stay).
At Delhi and at our program venue with two teas and one lunch : Rs 60000.00 only for
a maximum of 25 persons.
These Charges include all study material in one soft and one hard copy for circulation.
contact :
Mr. Kuldeep Sharma
9810315831
www.kuldeeponline.com
info@kuldeeponline.com
|
